Author Archive

Thousands of organizations deploy Google Apps every day, and a challenge for some large businesses has been migrating employees on multiple domains. Until now, companies that ran into this issue could either set up other domains as domain aliases or set up different Google Apps accounts for each domain, neither of which was an ideal solution. Now there’s a better way: multi-domain support in Google Apps.

Posted by Will Smit, Software Engineer, Google Apps

Editor's Note: We're pleased to welcome back James Ferreira who previously wrote about adopting Google Apps. James is the Chief Information Officer for the Office of the New Mexico Attorney General, providing IT services to the largest law office in the state. Mr. Ferreira is tasked with the responsibility of facilitating the communication between the public and nearly 200 office staff, including attorneys. Additionally, Mr. Ferreira has served as a member on many committees including the NM Information and Technology committee, NM Technical Counsel, and the Department of Information and Technology Project Review Committee.

Editor's Note: With the launch of the Google Apps Marketplace in March 2010, many members of our Authorized Reseller Program are taking full and immediate advantage of the benefits the Marketplace provides – new apps for their customers and a new channel for resellers to sell their own customized apps to Google Apps users. We asked Julia Rivard, VP-Communications for Canadian-based SheepdogInc.ca, to talk about her experiences as a Google Apps reseller and now a vendor within the Google Apps Marketplace. Posted by Pat Spears, Google Apps Reseller Team

The web is the epicenter of innovation, and Google’s multi-tenant infrastructure lets us push improvements to our customers seamlessly, enabling businesses that have Gone Google to move beyond the slow, multi-year innovation cycles typical of legacy technologies.

Gmail makes it easy to find emails really fast with Google-powered search for your inbox. This works well when you know you’re looking for an email, but if you have information in documents and sites too, you may have to search several places with the same query to find what you’re looking for.

Today we’re making it easier to search across more of your data with the new “Apps Search” lab in Gmail. Once the lab is enabled, the “Search Mail” button in Gmail will say “Search Mail and Docs” instead. When you run a search in Gmail, your search results will include matching documents and sites in addition to results from your email.



We also offer “Did you mean?” suggestions when it looks like you’ve misspelled a word:



This is a Labs launch, so to get started, click ‘Settings’ within Gmail, then the ‘Labs’ tab, and enable ‘Apps Search’. Standard Edition users can follow these instructions immediately, while Premier and Education Edition users will first need their domain administrators to enable Gmail Labs from the Google Apps control panel. For more information on Gmail labs for Google Apps, see the Help Center.

Posted by Bram Moolenaar, Software Engineer

Google’s multi-tenant infrastructure allows us to launch new features to our customers seamlessly, and with over 50 launches in first half of this year alone, the pace of innovation in Google Apps continues to accelerate.

Today we keep up the innovation with several new updates in Google Sites and Google Docs. We’ve improved Google Sites with several highly-requested features including horizontal navigation, global footers, and a new section for deleted items.

Horizontal navigation enables site owners to easily add links across the top of their sites.



Site owners can also add a global footer that displays across all pages on a site, and we added a new section for deleted items in sites, making it easier to get to deleted pages and attachments.

We’ve also added quick links to open Google Docs that are embedded in a site, making it easier for collaborators to open embedded documents.



For more information on these new features in Google Sites, check out the Google Docs blog.

In addition to these updates to Google Sites, this week we also launched several improvements in Google Docs:

• Typing links just got a little faster in Google documents. Now when you type something that we recognize as a web address, it will automatically become a link.
• We’ve also added a few more page sizes for your documents. So if you’ve been craving an Executive sized page (7.25” x 10.5”), you’re in luck. For more information on autolinks and page sizes, head to the Google Docs blog.

• Correct spelling is an essential part of document creation, and to that end we’ve added spellcheck to Google spreadsheets. For more information on spelling checker in spreadsheets, visit the Google Docs blog.

As with all updates on Google Apps, users can get new features just by refreshing their browsers, and improvements roll out to customers with no need for administrators to manage patches or install software.

Stay tuned for more updates to Google Docs and Google Sites.

Posted by Scott Johnston, Google Apps Product Manager

Google Sites makes creating a website as simple as editing a document. With dozens of site templates and new features like horizontal navigation or global footers, you can easily create a site for your team or project and share it with your colleagues, your entire organization, or the world.

We've also seen small and medium sized businesses use Google Sites as a fast and convenient way to build their official web site. Combined with Google Places, Google Sites is a great way for small businesses to start building their presence on the web. To learn more, see our blog post on the Google SMB Blog or go straight to the Getting Started Guide for Google Sites and Google Places.

Posted by Lisa Ding, Google Sites Team

Information overload is a reality of the modern workplace. The average corporate worker sends and receives more than 150 messages per day¹, an email deluge of varying importance: key project updates from colleagues, requests from higher-ups, appointment reminders, and automated mail that’s often much less important. With so much information to process, simply figuring out what needs to be be read and what needs a reply takes up a lot of time. Today, we’re excited to introduce Priority Inbox Beta in Gmail, an experimental new way of reducing information overload.

Priority Inbox is a new view of your inbox that automatically helps you focus on your most important messages. Gmail has always kept spam messages out of your inbox, and now we’ve improved Gmail’s filter to help you see the emails that matter faster without requiring you to set up complex rules.



Here’s how it works: Priority Inbox splits your inbox into three sections: “Important and unread,” “Starred,” and “Everything else”:



Messages are automatically categorized as they arrive in your inbox. Gmail uses a variety of signals to predict which messages are important, including the people you email most and which messages you open and reply to (these are likely more important than the ones you skip over). And as you use Gmail, it will get better. You can improve the ranking in Priority Inbox by clicking the buttons at the top of the inbox to mark conversations as important or not important.

As a result, your inbox is better organized, and you can spend your time addressing your most important emails right away. When we tested Priority Inbox at Google, we found that people spent 6% less time on email after enabling this feature. This translates to a week’s worth of time saved each year for information workers who typically spend 13 hours per week on email today!²

Luke Leonhard, Web Services Manager for Brady Corporation, says “Like many of our users, I get over a hundred messages each day. Priority Inbox saves me time by displaying emails in order of importance, letting me process them more efficiently than before. The time I save can then be spent on new projects that add value to Brady rather than managing my inbox.”

Over the next week, we’ll be rolling out Priority Inbox settings to users in organizations with the “Enable pre-release features” option selected in the Google Apps control panel.

Helping users manage lots of information has always been a core goal of Gmail, and we’re excited to see how Priority Inbox helps users in organizations mitigate information overload and get to important messages faster.

Posted by Doug Aberdeen, Software Engineer

1. “Email Statistics Report, 2009-2013”, The Radicati Group, Inc, 2009

2. “Hidden Costs of Information Work in the Enterprise Exposed in New IDC Progress Report”, IDC, 2009

(Cross-posted on the Google Mobile Blog)

With the rapid adoption of Internet-enabled mobile devices, employees increasingly seek access to their email, documents, and other corporate data from their mobile phones. In addition, employees are bringing their personal smartphones to work or carry multiple devices creating new challenges for IT administrators.

Join me next week for a live webinar where we will share our vision of enabling mobile workers with easy access to information anywhere, anytime. You’ll also learn about the various mobile applications and recent innovations. We’ll also highlight support for Google Apps on mobile devices and also discuss the various tools that are available for IT administrators to manage Google Mobile products for businesses.

Register to attend the live webinar on 9/23 @ 10am PST / 1pm EST / 5 pm GMT. We hope to see you there.

Posted by Mayur Kamat, Google Apps Product Manager