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Archives for September, 2007.

Archive for September, 2007

Introducing…the new Live Search

6:09 am - September 27, 2007 in Live Search

This week we’re excited to launch a major update to Live Search that’s relevant, faster and easier to use.  Hundreds of us rolled up our sleeves and dug deep.  We pored over your feedback, analyzed the data and talked to thousands of users.  How major is this?  It’s our biggest update since our debut in January 2005.

Here are just some of the areas we focused on:

  • Relevance, relevance, relevance.  We’ve quadrupled the size of our index, which means we can return the right results for your searches.  Improvements like enhanced ranking algorithms, auto-spell correction and better stop word handling help us return the best results. 
  • Speed.  Pages load much faster than before.
  • Streamlined look and feel.  We focused on the end-to-end experience from the homepage throughout the site.  For example, search results are now easier to read thanks to work on typography, contrast, colors and spacing.
  • More high-interest content.  You asked us for more in Entertainment, Shopping, Health, Local and Video search and we’re happy to deliver it.

In the coming weeks we’ll blog in detail about the improvements that we’ve made.  You can also check out the press release that just hit the wire and the fact sheet for more information.

The end result is a service we believe is better across the board.  Enjoy!  We’re psyched to hear what you think.**

-The Live Search team

**The release is rolling out worldwide as we speak.  The links above should take you directly into the new experience if you’re not already seeing it on your own!

 

Introducing…the new Live Search

10:37 pm - September 26, 2007 in Live Search

This week we’re excited to launch a major update to Live Search that’s relevant, faster and easier to use.  Hundreds of us rolled up our sleeves and dug deep.  We pored over your feedback, analyzed the data and talked to thousands of users.  How major is this?  It’s our biggest update since our debut in January 2005.

Here are just some of the areas we focused on:

  • Relevance, relevance, relevance.  We’ve quadrupled the size of our index, which means we can return the right results for your searches.  Improvements like enhanced ranking algorithms, auto-spell correction and better stop word handling help us return the best results. 
  • Speed.  Pages load much faster than before.
  • Streamlined look and feel.  We focused on the end-to-end experience from the homepage throughout the site.  For example, search results are now easier to read thanks to work on typography, contrast, colors and spacing.
  • More high-interest content.  You asked us for more in Entertainment, Shopping, Health, Local and Video search and we’re happy to deliver it.

In the coming weeks we’ll blog in detail about the improvements that we’ve made.  You can also check out the press release that just hit the wire and the fact sheet for more information.

The end result is a service we believe is better across the board.  Enjoy!  We’re psyched to hear what you think.**

-The Live Search team

**The release is rolling out worldwide as we speak.  The links above should take you directly into the new experience if you’re not already seeing it on your own!

 

how to explain delicious to your parents

8:37 am - September 25, 2007 in delicious blog

One of the many great things about working on del.icio.us is hearing from people who really grok what we do and why we’re doing it. This enthusiasm takes many forms, and we’ve definitely been blown away by interest in our preview as well as the overwhelming response for our old swag.

It’s all great, and it’s extra-great when someone creates something that’s extra-special. For all of you who struggle to explain Social Bookmarking to your family and friends, there’s now an awesome video for you:

Many thanks to Lee and Sachi Lefever at Common Craft for their efforts here. So, next time you’re trying to explaining why this “Social Bookmarking” thing is all the rage, you now know what video to play.

Nick Nguyen
Product Manager

 

delicious is four today

8:32 am - September 25, 2007 in delicious blog

Delicious is four years old today. Happy birthday! We’ve obviously got some big things coming soon, but to commemorate the occasion, here are some early screenshots I recently uncovered; one picture is probably within the first one hundred bookmarks saved.

delicious 0.0

 

Storm Drain

10:35 pm - September 20, 2007 in Anti-Malware Engineering Team

Over the past few months, there has been talk about a wave of malware known commonly as “Storm”.  “Storm” has been noted to be responsible for Distributed Denial of Service (DDoS) attacks, mass phishing emails, spam, botnets, and all sorts of online malicious activity.< ?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

While the name “Storm” was adopted by press, security companies had already adopted a myriad of names for the set of malware that encompasses this attack.  Here at Microsoft, we refer to certain components as Win32/Nuwar and others as Win32/Tibs.  Other names such as Zhelatin and shorter names associated with brief attacks have also been used, such as e-card or nfltracker.  As I noted, there are many different components, each with its own specialized functionality, so over time, many names have been used.

 

In August, Microsoft’s Malware Protection Center (MMPC), the group of researchers responsible for each month’s additions to the Malicious Software Removal Tool (MSRT), decided to add this family to the September MSRT release based on its prevalence.  The MSRT updates are released monthly in conjunction with Microsoft’s security software updates, and are free to the public in an effort to remove prevalent malware from the Windows eco-system and improve everyone’s ability to enjoy the Internet.  With more than 350 million machines around the world that run this program, it requires great care and planning to release each new version.

 

After much work and testing, we made this month’s MSRT available for download September 11, and nowafter one week, we would like to share some of the statistics with you.  But before I do, the researcher in me requires that I give you the caveats.  First, MSRT is targeted against very specific known malware.  It is well known that the “Storm” attacks are engineered by criminals who update their malware frequently.  As a result, we are in an endless chase.  But that doesn’t mean we shouldn’t try to make things better.  Also, once we decide to take on a family in the MSRT, we continue the assault on that family moving forward, so we will keep at it.  Because of all the testing that has to be done, we have to freeze our signature additions weeks in advance to make sure we have ample time to do the testing required to release a product as error free as possible (since even a small percentage of errors will impact thousands or millions of people). 

 

Finally, to the numbers (numbers as of 2PM Tuesday, PDT).

 

The Renos family of malware has been removed from 668,362 distinct machines.  The Zlob family has been removed from 664,258 machines.  And the Nuwar family has been removed from 274,372 machines.  In total, malware has been removed by this month’s MSRT from 2,574,586 machines.

 

So, despite some public concern in the press and among researchers about the “Storm” worm, it ranks third among the families of malware whose signatures have been added to the MSRT. 

 

Another antimalware researcher who has been tracking these recent attacks has presented us with data that shows we knocked out approximately one-fifth of “Storm’s” Denial of Service (DoS) capability on September 11th.  Unfortunately, that data does not show a continued decrease since the first day.  We know that immediately following the release of MSRT, the criminals behind the deployment of the “Storm” botnet immediately released a newer version to update their software.  To compare, one day from the release of MSRT, we cleaned approximately 91,000 machines that had been infected with any of the number of Nuwar components.  Thus, the 180,000+ additional machines that have been cleaned by MSRT since the first day are likely to be home user machines that were not notably incorporated into the daily operation of the “Storm” botnet.  Machines that will be cleaned by MSRT in the subsequent days will be of similar nature.

 

The effort by criminals who try to usurp machines on the Internet for their criminal enterprise continues.  The September release of the MSRT probably cleaned up approximately one hundred thousand machines from the active “Storm” botnet.  Such numbers might project that the strength of that botnet possibly stood at almost half a million machines with an additional few hundred thousand infected machines that the “Storm” botnet perhaps were not actively incorporating.

 

Unfortunately, “the virus you are most likely to be infected with is the one that you most recently cleaned” because people with a habit of doing something are likely to repeat whatever they did.  Despite so many machines having been cleaned recently by MSRT, the “Storm” botnet will slowly regain its strength.  This highlights the importance that MSRT is only effective if it is used in conjunction with a real-time antimalware program or package.

 

As I said before, once we set our sights on a particular malware family, we will continue in that fight.  So, we await the next release of MSRT when hopefully, we will take another bite out of crime.

 

--  Jimmy Kuo

 

Lessons in Building Scalable Systems

2:06 pm - September 19, 2007 in Google Talkabout
I gave a presentation about the Google Talk Service a while ago at the Google Scalability Conference hosted by Googlers in Seattle. You can watch the video below.

Here is the abstract:
Since launching Google Talk in the summer of 2005, we have integrated the service with two large existing products: Gmail and orkut. Each of these integrations provided unique scalability challenges as we had to handle a sudden large increase in the number of users. Today, Google Talk supports millions of users and handles billions of packets per day. In the presentation, I discuss several practical lessons and key insights from our experience that can be used for any project. These lessons cover both engineering and operational areas.



Posted by Reza Behforooz, Software Engineer
 

Improving the visibility of site search

5:08 am - September 19, 2007 in SLI Systems Blog

I saw this blog post about a Web Analytics day in Brussels last week. It was interesting to see their take aways about site search, specifically:

  • Visitors using site search are better customers.
  • Analysts recommend improving the visibility of site search.
  • One experiment found that by improving site search visibility 2% more visitors used site search and this resulted in a 1% increase in total revenue over a year.

Our customers also see this. For example, In the last 24 hours I have heard of a customer of ours who found that a large portion of their revenue was from customers who used their site search and so they've redesigned their site to make the site search more visible and are tracking the results.

The site search box on your site should be clear, large and above the fold so your visitors can find and use it easily. My preference is to not have any text in the box. See an earlier post: Which box is the search?.

 

Windows Live Suite has lots of RSS goodness

5:02 am - September 18, 2007 in Microsoft RSS Blog

A couple weeks ago, Chris Jones (VP on the Windows Live team) announced the new Windows Live suite. Included in this suite are two things of potential interest to readers of this blog:

First, the beta release of Windows Live Mail -- a desktop email client like Outlook Express or Windows Mail for Vista. What makes it even more interesting is that includes support for reading RSS feeds (based on the Windows RSS Platform -- so anything you subscribed to using IE7 is automatically available in Windows Live Mail).

Windows Live Mail is great for those who like their feeds in a mail-like "three-pane" view. Brandon LeBlanc wrote about using Windows Live Mail as an RSS reader not too long ago on the Windows Experience blog. Read more about the beta release on the Windows Live Mail team blog.

Second, the suite includes an update to Windows Live Writer - a fantastic blogging tool (that I've written about before) with support for dozens of blogging services. Read about Writer on the team's blog.

So, lots of good stuff happening on the RSS and blogging front over in Windows Live-land. Keep an eye on the Windows Live Wire blog for updates.

- Sean

 

Shop.org 2007

8:38 pm - September 17, 2007 in SLI Systems Blog

This week we're exhibiting at the Shop.org Annual Summit in Las Vegas, booth #417. Please come and see us if you're at the show - we'd love to see you.

I also recommend stopping by the Exact Target Booth (612). They willbe presenting a case study detailing the integration of their service with both Omniture and our Learning Search technology, to produce personalized email marketing for Ulta Cosmetics.

Shop.org 2007 Las Vegas

 
 
 
 
 
 
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